Commercial Property Maintenance Software

Customer experience is slowly dominating price as the key that sets companies apart from competing brands. Customer service is a priority, and they are now willing to pay a premium for better customer experiences. This means that focusing on customer service is not only crucial, but it is becoming the most important factor in deciding the ultimate success or failure of one business versus its competitors. Consequently, understanding what goes into an effective customer service strategy needs to be a priority for every business manager. Commercial property management maintenance software is a huge part of any effective strategy. By connecting sales, marketing, analytics, and more with customer service, companies can better understand each customer. A commercial property management solution helps managers, landlords, and maintenance departments handle various aspects, such as rent and financial management and property maintenance. Field Complete knows excellent customer service, evidenced by the service we provide, guaranteeing enhanced customer service to you and your customers through the Field Complete software.

Advantages of Our commercial building maintenance software

Customers now have more choices than ever before, so when choosing between competitors, they'll always opt for the service that comes with a great experience. Field Complete makes it easier than ever to provide superior customer service while offering many other advantages built-in when compared to other solutions in the market. Field Complete property maintenance software allows you to break your work orders projects into many sections of work which we call jobs. Jobs can then be scheduled out to in-house W-2 workers(technicians) as well as subcontracted to your contractors or subcontractors from our network. When technicians or contractors perform work, you can see the scope changes, estimates, and change orders reflected directly in Field Complete maintenance software. The property manager and the contractor can collaborate on the scope as well as streamline their communication within one solution. We also allow you to exchange before and after images as well as project documentation checklist invoices and, finally, payments. Having everything live in one place streamlines the communication and eliminates phone tag and miscommunication. We fully automate your maintenance department with one software solution to manage all of your commercial building maintenance needs.

Online Rental Collection

Automatically generate & track payments.

Online Lease Collection

Send, sign, and store leases online. Access and edit on the fly from your mobile phone or tablet.

Tenant Screening

Create custom applications, run credit, and eviction reports.

Maintenance Ticketing

View all of your maintenance requests in one place including pictures.

Tenant Management

Easily add, edit & manage tenant information. Send notifications & info with a click.

Benefits of commercial property maintenance software

The main benefit of having commercial property management maintenance software has everything in one place. Having all of your service locations, properties, customers, and contractors on one platform streamline communication with in-field messaging, collaborative billing, and quick payouts. You have complete access to any data point and understand what parts of your portfolio are the most profitable and which cost you the most money. You have full visibility into which are your best contractors. You have historical data about all of your properties available at your fingertips. Having a single record helps you triage any issues or fires that come up quickly and prevent them from happening altogether in the future.

• The drag-and-drop calendar makes it easy to assign jobs quickly to the most qualified team member within close proximity with multiple calendar views

• Check-in and Check-out reminders for tracking time spent on the job for accurate scheduling and easy payroll

• View team or subcontractors location in the field with GPS tracking

• Schedule, edit, and dispatch from the field with the Field Complete mobile app

• Sort your calendar items by status

• Customer service is simplified when you and your workers can attach checklists, client information, and reminders to a client’s account or to a job

• Send automated reminders and text messages to clients and workers

• Reduce inconvenient office calls by giving your clients access to our customer dashboard where they can text message technicians, submit work requests, and view job status

• Quickly turn a work request into a booking

• Empower your team with all the tools and information they need for every job in order to provide superior customer service

• Check-in and follow-up with clients before and after jobs automatically