Depot repair is for tracking repair processes from the time of receiving the parts as inventory to shipment to repair of the installation inventory. With depot repair, management of damaged parts returned by customers becomes easier.
The process of depot repair allows verifying the coverage for support service of damaged products, diagnosing the issue with the product, estimating the repair cost, obtaining customer approval to repair, and defining the repair requirements to resolve the issue.
After the repair process, the next step is to create a repair order with details of the charges to the customer. It is possible to make a repair order before completing the repair.
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